Purchase Request and Approval with

SyncMaster

The client is a nationwide distributor of paper products with global operations in South Africa, USA, UK, Taiwan, and Singapore, serving diverse clients like retailers, publishers, and industrial buyers. Despite its strong market presence, the company faced operational inefficiencies stemming from:

• Daily Rate Inquiry Bottlenecks: The process of manually requesting paper rates and details from suppliers across different countries was time-consuming, leading to delays in procurement and pricing inefficiencies.
• Buyer-Supplier Mismatch: The absence of a unified system led to frequent supplier changes, causing delays and negatively impacting buyer satisfaction.
• Pricing Inconsistencies: Manual tracking of supplier quotes resulted in discrepancies, missed discounts, and missed opportunities to leverage volume-based savings.
• Approval Delays: Prolonged approval cycles for purchase requests slowed down order placements, hindering timely procurement.

To address these challenges, the company partnered with Jina Code Systems. Jina Code Systems introduced SyncMaster, an automated procurement solution designed to streamline the process. Over time, SyncMaster helped the client accelerate purchase request processing, reduce procurement costs, and ultimately increase their return on investment (ROI).

*SyncMaster is a flagship product of Jina Code Systems

• Automated Rate Inquiry: Deployed an AI-driven communication system to send daily automated phone calls and text messages to suppliers in South Africa, USA, UK, Taiwan, and Singapore.
• Collected and updated paper rates in a centralized database for instant analysis and decision-making.
• Dynamic Pricing Management: Compared supplier quotes automatically to select the most cost-effective options.
• Supplier Analysis: Leveraged AI to assess historical supplier performance and align with reliable partners for improved procurement efficiency.