Automating Communication in Project Management with
SyncMaster

About the Client

📍Noida, India

The Client is a company engaged in IT Consulting and Services. Currently it is serving clients from all over India

*Due to NDA policy, the name of the client has not been disclosed.

Overview

The client, a mid-sized software development company, faced persistent communication challenges across its project management lifecycle. These challenges included:

  • Unstructured Meeting Follow-Ups- Team meetings often resulted in ambiguous or incomplete notes, leading to misunderstandings about decisions and action items. Team members struggled to track responsibilities, causing delays in task completion.
  • Inefficient Information Retrieval- Employees frequently sought project updates from managers, interrupting workflows. Routine questions like “What’s the status of Task A?” or “Who’s responsible for Task B?” consumed significant time and slowed down decision-making.
  • Delays in Stakeholder Reporting- Preparing periodic updates for stakeholders was a time-intensive task. Reports often lacked clarity, with stakeholders expressing dissatisfaction about untimely and inconsistent updates.

To address these challenges, the client partnered with Jina Code Systems. Jina Code Systems introduced SyncMaster, to streamline the communication and collaboration between team and departments. Over time, SyncMaster helped the client with the project delivery within deadline, ultimately increase their return on investment (ROI).

*SyncMaster is a flagship product of Jina Code Systems

Business
Requirements

  • Real-Time Meeting Summaries

    Automate the process of transcribing, summarizing, and distributing meeting notes to ensure clarity and actionable follow-ups.

  • AI Chatbot for Support

    Provide team members with a quick and reliable way to access project updates and information without interrupting project managers.

  • Automated Stakeholder Reporting

    Deliver periodic, visually engaging project updates to stakeholders with minimal manual effort.

Our
Approach

Assessment

We conducted interviews with project managers, team members, and stakeholders to understand pain points and determine the specific features needed. This helped tailor the solution to TechNova’s workflows.

AI-Driven Meeting Summaries

  • Integrated an AI transcription tool with Microsoft Teams to capture live meeting audio.
  • Designed an automated pipeline to process transcriptions, extract key points, and identify action items.
  • Configured email distribution to send summarized notes immediately after meetings.

Chatbot Integration

  • Deployed an NLP-based chatbot within Slack and Microsoft Teams.
  • Connected the chatbot to the project management platform, enabling it to fetch real-time updates and respond to questions about tasks, deadlines, and responsibilities.

Stakeholder Reporting Automation

  • Developed a custom reporting module to pull data from the project management system.
  • Automated the generation of weekly status reports with visual dashboards, including progress indicators, risk highlights, and upcoming milestones.
  • Scheduled email dispatch of reports to stakeholders every Friday.

Tech
Integrations

Project
Results

  • Image 1
    25%
    Increase in stakeholder satisfaction scores, driven by timely, visually appealing updates.
  • Ui&ux ready
    90%
    of team members reported clearer meeting notes and better understanding of their responsibilities.
  • 100% no code
    40%
    Reduction in time spent on meeting follow-ups, with meeting summaries automatically distributed within 15 minutes.

Ready to Automate Your Business ?

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