Automate guest bookings, streamline check-ins, cut operational costs, and enhance guest experience.
Option for more customization according to your needs.
A luxury boutique hotel in Delhi, India, struggled with its traditional front desk operations, often facing issues such as delayed guest responses, missed bookings, and front desk staff unavailability due to holidays, personal emergencies, or health concerns. These challenges led to guest dissatisfaction and operational inefficiencies.
To overcome these hurdles, the hotel introduced Clark, an AI-powered virtual concierge and booking assistant.
Clark operates 24/7, handling guest inquiries, room reservations, and check-in requests seamlessly without any interruptions.
In just one month, the hotel experienced a 35% increase in direct bookings, improved guest satisfaction scores, and a more streamlined reservation process. Additionally, they managed to cut operational costs by nearly 30%.
With Clark’s unmatched reliability and efficiency, the hotel now offers an elevated guest experience without relying on human availability.
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