Smart Solutions for Customer Queries,
AI at Your Service!
Streamline insurance support, automate inquiries, reduce response times, and deliver exceptional experiences with AI-driven assistance.
Streamline insurance support, automate inquiries, reduce response times, and deliver exceptional experiences with AI-driven assistance.
Option for more customization according to your needs.
An insurance intermediary firm, based in Delhi, India, faced challenges with high inquiry volumes, slow response times, and rising operational costs due to reliance on traditional customer support methods. These issues led to customer frustration and operational inefficiencies.
To address these challenges, the firm introduced John, an AI-powered insurance agent designed to streamline customer support. John operates 24/7, handling policy inquiries, coverage questions, claims guidance, and other routine customer queries through chatbots and messaging platforms. He offers instant assistance, reduces wait times, and ensures customers' needs are met efficiently.
Within the first month of implementation, the firm achieved a 30% reduction in operational costs, a 50% faster response time, and 95% customer satisfaction. With John’s AI-powered support, InsureNow has optimized its operations while delivering an exceptional customer experience.
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